606.271.1902   |   info@yourpreneedsolutions.com

FAQs

FOR FUNERAL BUSINESS OWNERS

What kind of marketing options do you offer?
We provide a full range of marketing solutions—from traditional media to advanced digital campaigns.

Do you offer email marketing?
Yes. Our email campaigns are tailored to reach your specific audience with the right message.

Do you offer mailers?
Absolutely. Direct mail remains one of the most effective tools in funeral home marketing, and we handle design, print, and delivery.

Will you help pay for my advertising?
Yes! We offer co-op advertising plans that can cover up to 50% of your campaign costs.

Are your advertising plans cookie-cutter or one-size-fits-all?
Not at all. Every funeral home is unique, so we customize each plan based on your goals, location, and market dynamics.

Do you incur recruitment costs?
Yes. We take care of recruitment using job boards, advertising, and our extensive network to find the right fit for your team.

How extensive is the training program?
We partner with national providers to offer online training that keeps your agents current. Mitch also provides ongoing coaching and product support.

Why use Pre Need Solutions?
We bring unmatched experience, customized solutions, and a true understanding of your business. From recruitment to marketing, we help funeral homes grow and thrive—with integrity and professionalism.

How quickly can you recruit and place a pre-need agent?
While it varies by market, we typically place qualified candidates within 30–60 days. Our process includes screening, interviews, and industry-specific assessments.

Do I need to already have a pre-need program to work with you?
No. Whether you have an existing program or are starting from scratch, we can build a strategy that works for your funeral home.

Do your agents work exclusively for my funeral home?
Yes. When we place agents, they represent your business, not a third-party entity, ensuring consistent branding and trust with your families.

What if I want to keep my own in-house agent—can you still help?
Absolutely. We can train your existing staff or support them with marketing, compliance, and continued education.

Do you provide compliance support for insurance regulations?
Yes. Our training partners ensure all agents stay up to date on state and federal guidelines, and we provide ongoing guidance on ethical and legal practices.

Can I track my pre-need sales performance?
Yes. We offer tools and reporting systems to help you monitor performance, identify trends, and make data-driven decisions.

Can I brand the marketing materials with my funeral home’s name and logo?
Yes. All materials are fully branded for your business to ensure consistency across all channels.

What size funeral homes do you typically work with?
We work with all sizes—from single-location homes to multi-site operations. Our solutions scale to fit your goals and capacity.

Do you offer help with cemetery marketing as well?
Yes. We have experience marketing for funeral homes, cemeteries, and combination operations, with strategies tailored to each.

What’s the cost to work with Pre Need Solutions?
Costs vary depending on services, but we offer flexible packages designed to bring strong ROI. Many of our solutions are performance-based or co-funded through insurance providers.

FOR INDIVIDUALS

Do I need pre-need insurance?
If you want to relieve your family from making difficult decisions and ensure your wishes are honored, then yes—pre-need insurance is a smart choice.

What is pre-need insurance?
Pre-need insurance is a type of life insurance used to cover funeral costs. It allows you to prearrange and prepay for your services.

How do I know if my mom or dad has pre-need insurance?
Check with their preferred funeral home or review any important documents they may have shared. We can also assist in researching this for you.

When should I purchase pre-need insurance?
The earlier the better—rates are often lower when you’re younger, and you’ll have peace of mind knowing your plans are in place.

Who do I call for pre-need insurance?
Call Pre Need Solutions. We’ll connect you with a qualified professional who can walk you through every step of the process.

How do I know if a pre-need insurance plan is good?
A quality plan is fully explained, legally binding, transferable, and backed by a reputable insurer. We only work with providers who meet these standards.

What are some red flags with a pre-need insurance plan?
Watch out for vague contracts, unclear pricing, or pressure tactics. If it doesn’t feel right, it probably isn’t.

Will my pre-need plan include all the details of my funeral?
Yes! You can include everything from the type of service to music, readings, and more.

How detailed can my plan be?
Extremely detailed. You can specify your casket type, music, readings, burial plot, and even attire. It’s your life—plan it your way.

What is included in my pre-need plan?
Plans typically include services, casket or urn, burial or cremation costs, and other personal details you choose to include.

Can I make changes to my pre-need plan later on?
Yes, most plans are flexible. If your preferences or circumstances change, you can update your plan accordingly.

Is my money safe in a pre-need insurance plan?
Yes. Pre-need insurance is backed by reputable insurance carriers and is regulated to ensure your funds are protected and used as intended.

Can I transfer my plan to another funeral home?
Yes. Most plans are transferable if you move or change your preferred provider. We can help with that process.

What happens if I pass away before the plan is fully paid?
Depending on the policy, many plans have built-in benefits that cover the full cost after a certain number of payments or offer partial coverage. We’ll help you choose the best option.

Is pre-need insurance the same as final expense insurance?
They’re similar, but not the same. Final expense insurance pays out a cash benefit, while pre-need insurance is directly tied to your funeral arrangements. We can help you decide what fits your needs.

What if I already have life insurance—do I still need pre-need insurance?
Possibly. Life insurance is often used for broader expenses. Pre-need ensures that your funeral costs are specifically covered and planned in detail, avoiding guesswork for your loved ones.

Can I pay for someone else’s pre-need insurance?
Yes. Many people purchase plans for spouses, parents, or even adult children as part of overall family planning.

How long does it take to set up a pre-need plan?
Not long at all. In many cases, you can finalize your plan in just one or two appointments.

What’s the first step in getting started?
Simply contact us. We’ll connect you with a trusted advisor who will answer your questions, listen to your preferences, and walk you through every step—no pressure.